PRAXIO.IO | Case Study • CONSTRUCTION CASE STUDY
Hancock Development Was Growing. The Back Office Was Falling Behind.
Automating bill processing, change orders, and draws across disconnected systems to scale without overtime.
The problem wasn't their software. It was the gap between it.
THE challenge
The Problem Isn't Your Software. It's the Gap Between It.
Hancock Development was growing, but the back office was carrying too much manual work across billing, change orders, and draw preparation. The problem wasn't that they lacked software. The problem was the gap between systems.
Bills had to be reviewed and assigned correctly. Change orders had to move across documentation, budgets, codes, ERP updates, signatures, and status tracking. Draws required pulling data from multiple sources just to get one complete package out the door.
These gaps forced their best people to act as manual integration layers, translating data between spreadsheets, approvals, and disconnected platforms. As project volume scaled, the manual handoffs simply became unsustainable.
WHAT WAS AUTOMATED
We didn't rip and replace systems. We bridged them.
Here is exactly what Hancock Development automated to eliminate administrative bottlenecks.
Bill Processing
Replaced manual utility and billing triage with an automated routing engine during critical handoff phases.
- Automatically receive and log energy bills
- Intelligent owner vs. builder responsibility tracking
- Consistent, error-free routing during tenant ramp-ups
Change Orders
Managed a complex pipeline of roughly 200 change orders without lost paperwork or delayed approvals.
- Automated ingestion of incoming documentation
- Instant budget and code verification
- Apply approved changes directly in Sage
- Send signature requests to managers and trades
- Monitor for responses and process overlaps
- Mark complete and alert stakeholders
Draws
Transformed a multi-day manual compilation process into a standardized, one-click final packet.
- Automatically post validated invoices to ERP
- Apply internal line items securely
- Create draw reports with real-time change orders & budgets
- Flag over-budget line items for immediate review
- Export all required invoice backups
- Generate the final, complete draw packet
"By automating bill processing, change orders, and draws, Hancock Development built a back office that could scale without overtime."
THE result
True Operational Leverage
This wasn't just about saving a few hours a week. It was about fundamentally changing how the business operates at scale.
With workflows connected, Hancock Development achieved a 70% faster month-end close, providing immediate financial clarity. Draw packages are now fully standardized and completed 90% faster, turning a dreaded monthly chore into a seamless operation.
Bill processing reached 100% accuracy, eliminating costly misallocations between owner and builder responsibilities. Most importantly, all of this was achieved while requiring zero overtime from the finance team.
The final result? A back office strong enough to support a 200% increase in project capacity without adding proportional administrative headcount.
Stop Being the Integration Layer.
If your team is still stitching together bills, change orders, draws, and ERP updates by hand, growth will keep creating more pressure than leverage.
Book your process discovery call and see which workflows are costing your team the most time - and what to automate first.
I’m here to help you decide whether Praxio makes sense for your business. What’s the biggest operational challenge you’re facing?
Copyright © 2025 Praxio.io All Rights Reserved